The headphones won’t connect to my device, what should I do?

  • By ESR|September 23, 2020

    First, confirm that the headphones are charged, turned on, and ready to pair (the indicator light should flash red and blue).

    If you have previously paired the headphones to another device, please confirm that they have been disconnected from that device.

    Finally, confirm that your device’s Bluetooth has been turned on. In your device’s Bluetooth menu, find a device called “ESR – E1” and connect to it.

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