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Become an ESR Super User
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Super User Benefits
An upgraded 24-month warranty
Free replacements with no return needed
15% Off Your First Order
Get 15% off your first purchase at ESR Store
Free Shipping On Your Second Order
Get free shipping on your next purchase at ESR Store
Exclusive Deals for Super Users
Receive weekly updates on special sales and discount codes
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Share your referral link with friends to get an extra 25% off code and more. The more you refer, the more you get.
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1. How can I claim an upgraded 24-month warranty?
As a Super User, you have a whole 24 months in which you can contact us to take care of any quality problems with your purchased product(s). Check out our warranty policy for more details.
2. Does unsubscribing from ESR emails affect my benefits?
If you unsubscribe, you will no longer have access to Super User benefits.
3. Why doesn’t my order show Super User Points?
Super User Points will only be applied for orders that have been placed after the launch of the Super User Points Program from January 9, 2024, onwards. If you return or cancel an order, Super User Points earned from that purchase will be removed.
4. Is there a warranty for products redeemed using Super User Points?
Products redeemed using Super User Points are not covered by warranty. If the product arrives damaged, please contact customer service at esr.support@esrgear.com.
