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ESR Digital Pencil Pro
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6C004
Setup Video
FAQ
Do I need to pair ESR Pencil with my iPad?

ESR Pencil can be used without being paired, but shortcuts and on-screen power levels will be unavailable. 

 

How to pair it with an iPad: 

1. Attach Pencil to iPad magnetic connector and then remove it, or long-press button on top of the Pencil for 2 seconds. 

2. Go to Settings > Bluetooth > Device List and select "ESR Digital Pencil Pro".

Why is this Pencil not work with my device?

● This ESR pencil is only compatible with iPad models released in 2018 or later and is not compatible with smartphones or any other touchscreen devices.

 

● Ensure that the pencil is sufficiently charged.

 

● If your iPad is connected to an Apple Pencil, the ESR Pencil will not work. Please unpair your Apple Pencil from the iPad first.

Go to Settings > Bluetooth, and make sure that Bluetooth is turned on. On the same screen, find your Apple Pencil under "My Devices". Once you have found it, tap info and "Forget this Device".


If you’re still having problems with the product, you can contact ESR Customer Support for further assistance. Make sure to briefly mention the tips you’ve already tried so that we can find a faster solution for you.

Why does my Pencil keep lagging?

● Sometimes your Pencil may lag because of temporary glitches. To fix this, turn off your iPad and turn it back on.

 

● Ensure that the Pencil is sufficiently charged.

 

● Ensure that the tip is screwed on tight, and replace the tip if it's broken.

 

● Try using the Pencil without a screen protector.


If you’re still having problems with the product, you can contact ESR Customer Support for further assistance. Make sure to briefly mention the tips you’ve already tried so that we can find a faster solution for you.

Does the Pencil have tilt sensitivity?

Yes, this Pencil has tilt sensitivity on Apple Notes App, but it will not work on others like OneNote and GoodNotes.

Does the Pencil have pressure sensitivity?

No, pressure sensitivity is a patented feature of Apple Pencil.

How does the ESR warranty work?
All ESR products are covered by a 12-month warranty. Contact support and we will get back to you within 24 hours.
Request replacement/refund